Terms and Conditions of Purchase for Selssy.com

1. Introduction

Thank you for choosing Selssy.com for your purchase of sacred items, including amulets, Buddha statues, and other spiritual artifacts. These Terms and Conditions of Purchase govern the policies and procedures for exchanges and returns of products purchased from Selssy.com.

2. General Conditions

By purchasing products from Selssy.com, you agree to be bound by these Terms and Conditions of Purchase, in addition to our general Terms and Conditions governing the use of our website.

3. Exchange and Return Policy

a. 7-Day Exchange or Return: We offer a 7-day exchange or return policy, which allows you to exchange or return any purchased item within 7 days of receiving it, subject to the following conditions:

i. The item must be in its original, unused condition, and must be returned with all original packaging and accessories. ii. Proof of purchase, such as a receipt or order confirmation, must be provided. iii. The customer is responsible for any shipping costs associated with returning the item, unless the item is being returned due to damage or a mistake on our part.

b. Damaged Items: If your item arrives damaged, we offer a free exchange. Please follow these steps:

i. Notify us within 48 hours of receiving the item by contacting [email protected]. ii. Provide photographic evidence of the damage. iii. We will arrange for the return of the damaged item and send a replacement at no additional cost to you.

4. Processing of Returns and Exchanges

a. Upon receiving your returned item, we will inspect it and notify you of the receipt and the status of your refund or exchange. b. Refunds will be processed to the original method of payment within a certain number of days, depending on your card issuer’s policies. c. Exchanges will be processed subject to the availability of the replacement item. If the item is not available, we will offer a refund or store credit.

5. Non-Returnable Items

Certain types of items cannot be returned for a refund or exchange. These include custom-made or personalized items, and items marked as final sale.

6. Modifications to the Exchange and Return Policy

Selssy.com reserves the right to modify this Exchange and Return Policy at any time. We encourage customers to review the policy periodically for any changes.

7. Contact Information

For any questions or concerns regarding this Exchange and Return Policy, please contact us at [email protected]